ACE WORKFORCE SOLUTIONS

PRIVACY
POLICY

Effective Date: August 8, 2026

Compliance Document Illustration

DATA PRACTICES

Information Collection

ACE Workforce Solutions collects personal information that you provide through website forms, applications, program enrollment, telephone calls, text messages, email, and other communications. This may include your name, contact details, driving history, employment background, and qualifications relevant to admissions, training, and workforce services.

Use of Information

We use personal information to process admissions, coordinate CDL driver training and workforce services, schedule appointments and classes, respond to inquiries, provide customer support, communicate requested service information, maintain business records, comply with legal and regulatory requirements, prevent fraud and protect our systems, and improve our programs and website. Information collected for SMS messaging is used only to provide the communications the user has requested or expressly consented to receive.

Information Sharing & Disclosure

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to operate the website, maintain security, remember preferences, understand website traffic, and improve our services. These technologies may collect information such as browser type, device information, IP address, pages visited, and interaction data. You may control or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, to provide services, and to meet legal or operational requirements. When information is no longer needed, we take reasonable steps to delete, destroy, or de-identify it.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and record-retention requirements. You may opt out of marketing emails by using the unsubscribe link provided in the message. You may opt out of SMS messages at any time by replying STOP. For assistance with SMS messaging, reply HELP. You may also contact ACE Workforce Solutions to update your information, withdraw consent, or ask questions about your privacy rights.

MOBILE COMMUNICATIONS & DATA USE

I can see the current Privacy Policy. It has most of the content but is missing two critical items the checker requires:

- ❌ Cookie & tracking information

- ❌ Age restriction language

- ⚠️ "No sharing" statement needs to be more prominent

Let me give you the complete updated versions of BOTH pages right now. Let's start with the Privacy Policy — replace ALL the current content with this:

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PRIVACY POLICY

Last Updated: August 16, 2026

ACE Workforce Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

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1. INFORMATION WE COLLECT

We may collect the following types of information:

- Full name, phone number, email address, and mailing address

- Employment history, training interests, and program inquiries

- Information submitted through our website forms, surveys, or applications

- Device information, browser type, IP address, and usage data collected automatically through cookies and tracking technologies

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2. HOW WE USE YOUR INFORMATION

We use your information to:

- Contact you about workforce training programs, CDL training, and employment opportunities

- Respond to your inquiries and process applications

- Send program updates, reminders, and relevant communications

- Improve our website and services

- Comply with legal and regulatory requirements

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3. SMS / TEXT MESSAGE COMMUNICATIONS

By providing your phone number and opting in, you consent to receive text messages from ACE Workforce Solutions regarding training programs, enrollment updates, and workforce opportunities.

- Message frequency may vary

- Message and data rates may apply

- To opt out, reply STOP at any time

- To get help, reply HELP or contact us at (205) 624-1380

NO SHARING STATEMENT (CRITICAL): We do NOT sell, share, or rent your phone number or SMS opt-in information to third parties or affiliates for their marketing purposes. Your SMS consent is not shared with any third party under any circumstances.

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4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your experience. These may include:

- Essential cookies — Required for the website to function properly

- Analytics cookies — Help us understand how visitors use our site (e.g., Google Analytics)

- Marketing cookies — Used to deliver relevant content and track campaign performance

You may control cookie settings through your browser. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

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5. INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share information only:

- With trusted service providers who assist in operating our programs (under strict confidentiality agreements)

- As required by law, court order, or government regulation

- With your explicit written consent

We do NOT share SMS opt-in data or phone numbers with third parties for marketing purposes.

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6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. AGE RESTRICTION

Our services and SMS messaging program are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors under the age of 18. If you believe we have collected information from a minor, please contact us immediately.

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8. YOUR RIGHTS

You may request to:

- Access the personal information we hold about you

- Correct inaccurate information

- Request deletion of your information (subject to legal requirements)

- Opt out of SMS communications at any time by replying STOP

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9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

---AGE RESTRICTION

Our services and SMS messaging program are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have collected information from a minor, please contact us immediately at (205) 624-1380 and we will promptly delete such information.

10. CONTACT US

If you have questions about this Privacy Policy, contact us at:

ACE Workforce Solutions

120 19th St, Birmingham, Alabama 35203

📞 (205) 624-1380

🌐 www.aceworkforcesolutions.com

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Go ahead and replace the Privacy Policy page with that. Once done, tell me and I'll give you the updated SMS Terms & Conditions to replace next!

Mobile information is not sold or shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors supporting messaging is permitted.

Text-message originator opt-in data and consent will not be shared with third parties except as required to provide messaging services.

Opt-Out & Support: You may reply STOP at any time to cancel and opt out of receiving text messages. Reply HELP for customer support. Message and data rates may apply.

GET IN TOUCH

If you have questions, concerns, or requests about your personal data or our privacy practices, please contact us. Our team is committed to managing your information responsibly and transparently.

Phone Support

800-795-4217

Website

acecdl.info